Contents

• Important Information
  • 1  Indications
  • 2  Contraindications
  • 3  Warnings and Precautions
  • 4  Information Security for T.O.V.A. Computers
  • 5  Symbols
  • 6  T.O.V.A. Description
  • 7  Cleaning instructions
    • 7.1  The T.O.V.A. Microswitch
    • 7.2  The T.O.V.A. USB device
• Getting Started
  • 8  About This Manual
  • 9  About the T.O.V.A.
    • 9.1  What is the T.O.V.A. ?
    • 9.2  Who uses the T.O.V.A. ?
    • 9.3  What makes the T.O.V.A. unique?
    • 9.4  How does the T.O.V.A. test work?
    • 9.5  What does the T.O.V.A. measure?
    • 9.6  What’s all this about precision timing?
    • 9.7  Why do you charge per test?
    • 9.8  What is the history of the T.O.V.A. ?
    • 9.9  T.O.V.A. system requirements
      • 9.9.1  Windows installation requirements
      • 9.9.2  Macintosh installation requirements
    • 9.10  What’s in the T.O.V.A. Kit?
    • 9.11  How do I use the T.O.V.A. ?
    • 9.12  Other questions?
• Installing the T.O.V.A.
  • 10  Installing the T.O.V.A. on Windows
    • 10.1  Starting the T.O.V.A. installer
    • 10.2  Welcome screen
    • 10.3  License agreement
    • 10.4  Choosing the install folder
    • 10.5  Installing files
    • 10.6  Installation finished
  • 11  Installing the T.O.V.A. on Macintosh
    • 11.1  Starting the T.O.V.A. installer
    • 11.2  System check
    • 11.3  Introduction screen
    • 11.4  Read me
    • 11.5  License
    • 11.6  Installation type
    • 11.7  Summary
  • 12  Configuring the T.O.V.A.
  • 13  Installing the T.O.V.A. Hardware
    • 13.1  Basic (PTE) hardware setup
    • 13.2  External Audio/Video setup
    • 13.3  You’re done installing the T.O.V.A. hardware! Now what?
  • 14  Testing Your Hardware Setup
    • 14.1  Introduction page
    • 14.2  Checking for your T.O.V.A. USB device
    • 14.3  Testing your microswitch
    • 14.4  Testing the PTE
    • 14.5  Testing your video connections
    • 14.6  Testing your audio connections
    • 14.7  Your EAV Hardware Setup is complete!
  • 15  Uninstalling the T.O.V.A. in Windows
  • 16  Uninstalling the T.O.V.A. on a Mac
  • 17  Uninstalling the T.O.V.A. Hardware
• Using the T.O.V.A.
  • 18  Administering the T.O.V.A. Test
    • 18.1  Overview
    • 18.2  Pre-test Preparation
    • 18.3  Selecting a subject
      • 18.3.1  Creating a new subject
      • 18.3.2  Selecting an existing subject
    • 18.4  Entering test session information
      • 18.4.1  Instructions language
      • 18.4.2  Launch options
      • 18.4.3  External Audio/Video session
      • 18.4.4  PTE session
    • 18.5  The T.O.V.A. test session
      • 18.5.1  Calibration
      • 18.5.2  The test instructions
      • 18.5.3  The practice test
      • 18.5.4  The T.O.V.A. test
      • 18.5.5  Test results
    • 18.6  So now what?
    • 18.7  Finished with the T.O.V.A.
  • 19  Reporting
    • 19.1  Customizing the Report
    • 19.2  Comparison Graphs
    • 19.3  Printing problems
      • 19.3.1  Windows
      • 19.3.2  Mac
  • 20  Test Credits
    • 20.1  Ordering credits online
    • 20.2  Ordering credits offline
    • 20.3  Service orders
    • 20.4  Advanced ordering information
  • 21  Backing up the T.O.V.A. Database
    • 21.1  Easy database backup
    • 21.2  Automatic backup
    • 21.3  Back up to the T.O.V.A. server
    • 21.4  Other backup options
  • 22  Importing
    • 22.1  Files to Import
      • 22.1.1  Advanced import settings
    • 22.2  Resolve Uncredited Files
    • 22.3  Resolve Duplicate Subjects
    • 22.4  Errors and Warnings
  • 23  Exporting T.O.V.A. data
    • 23.1  Export options
    • 23.2  Opening T.O.V.A. Export (.tova) files
  • 24  Protecting Health Information
  • 25  Preferences
    • 25.1  Admin Preferences
    • 25.2  System Preferences
    • 25.3  Custom fields: Subjects and Sessions
      • 25.3.1  Why can’t I see my custom fields?
    • 25.4  Database
    • 25.5  Database Backup
    • 25.6  Legacy fields
    • 25.7  Logging options
    • 25.8  Main window: Subject/Session Table
    • 25.9  Miscellaneous
    • 25.10  Password
    • 25.11  Protected Health Information
    • 25.12  Session launch
      • 25.12.1  Session type
      • 25.12.2  PTE options
      • 25.12.3  Other PTE options
    • 25.13  Stimuli settings
    • 25.14  Test instructions
    • 25.15  Updates
    • 25.16  Windows Service
  • 26  The Status Window
    • 26.1  Backup
    • 26.2  Credits
    • 26.3  Notifications
    • 26.4  PTE
    • 26.5  Service
    • 26.6  Update
  • 27  Requesting Service or Support
    • 27.1  Your contact information
    • 27.2  Technical Support details
    • 27.3  Send logs and system information
    • 27.4  Attach sessions
    • 27.5  Screenshot
    • 27.6  Preview
    • 27.7  Send
    • 27.8  Save
    • 27.9  Cancel, Help
  • 28  Updating the T.O.V.A.
    • 28.1  Updates
    • 28.2  Firmware updates
    • 28.3  Updating your T.O.V.A. CD or flash drive
    • 28.4  When update fails...
• Reference
  • 29  Hardware
    • 29.1  The T.O.V.A. USB device
      • 29.1.1  That Little Light
      • 29.1.2  T.O.V.A. 8 hardware
      • 29.1.3  Device not found
      • 29.1.4  Other device errors
      • 29.1.5  Resetting your audio and video
      • 29.1.6  Installing/Fixing the T.O.V.A. hardware drivers
    • 29.2  The T.O.V.A. microswitch
      • 29.2.1  Why isn’t my microswitch working?
    • 29.3  Check T.O.V.A. Hardware
      • 29.3.1  Hardware information
      • 29.3.2  Hardware tools
      • 29.3.3  Advanced hardware tools
    • 29.4  Troubleshooting Display Calibration
    • 29.5  General Audio Troubleshooting
      • 29.5.1  Your Speakers
      • 29.5.2  Instructions audio
    • 29.6  Troubleshooting PTE Audio
      • 29.6.1  PTE Audio Device menu
      • 29.6.2  Adjust Audio Levels
      • 29.6.3  Using USB speakers
    • 29.7  Troubleshooting EAV Audio
      • 29.7.1  Speaker noise
  • 30  PTE vs. EAV: The T.O.V.A. Session Types
  • 31  The Precision Test Environment (PTE)
    • 31.1  Testing the Precision Test Environment
    • 31.2  The PTE interface
    • 31.3  Special Keys
    • 31.4  What is the PTE?
    • 31.5  Using a Boot CD
      • 31.5.1  Using a T.O.V.A. CD to Boot the PTE
      • 31.5.2  Choosing a One-Time Boot Device
      • 31.5.3  Modifying Boot Order in the PC BIOS
      • 31.5.4  Burning/Updating a T.O.V.A. CD
      • 31.5.5  Using the T.O.V.A. flash drive
      • 31.5.6  Updating the T.O.V.A. Flash Drive
  • 32  External Audio/Video (EAV) Setup
  • 33  Test Instructions
    • 33.1  Language
    • 33.2  Controls
    • 33.3  Reading the instructions aloud
      • 33.3.1  Visual practice test instructions
      • 33.3.2  Visual Test instructions
      • 33.3.3  Auditory Test instructions
      • 33.3.4  Auditory Test instructions
  • 34  How-To
    • 34.1  Collecting hardware information from the PTE
      • 34.1.1  ...Starting from your OS
      • 34.1.2  ...Starting from the PTE
    • 34.2  Sending a device communication log
    • 34.3  Manually updating the T.O.V.A.
    • 34.4  Moving a T.O.V.A. database
      • 34.4.1  Notes on choosing a database path
    • 34.5  Database fails to open
      • 34.5.1  Moving the database aside
    • 34.6  Reassigning a session to a different subject
    • 34.7  Modifying Admin Preferences
      • 34.7.1  On Windows
      • 34.7.2  On Mac
    • 34.8  Disabling Sleep mode
      • 34.8.1  Disabling Sleep mode on Windows 7
      • 34.8.2  Disabling Sleep mode on Windows 8/10
  • 35  Other Features
    • 35.1  The Main Window
    • 35.2  Searching/Sorting Techniques
      • 35.2.1  Specifying a field to search
      • 35.2.2  Other notes
      • 35.2.3  Sorting
      • 35.2.4  Searching/Sorting Tips
    • 35.3  Edit Session Information
      • 35.3.1  Advanced session information
    • 35.4  Treatments
    • 35.5  The Help Window
      • 35.5.1  T.O.V.A. System Information
      • 35.5.2  Contacting Us
      • 35.5.3  Documentation
      • 35.5.4  Advanced Support
    • 35.6  Research Mode
      • 35.6.1  Features
  • 36  Miscellaneous
    • 36.1  Windows 8 and 10
    • 36.2  Java
    • 36.3  Errors in the T.O.V.A.
    • 36.4  Finding your data
    • 36.5  The T.O.V.A. application is already running?
    • 36.6  T.O.V.A. PTE Activation service
      • 36.6.1  Service status
      • 36.6.2  Disabling the service
      • 36.6.3  Service errors
      • 36.6.4  “Prepared for PTE”
    • 36.7  Startup
    • 36.8  Problems saving a session
    • 36.9  Resolving duplicate subjects
  • 37  Frequently Asked Questions (FAQ)
    • 37.1  General Questions
    • 37.2  Testing
    • 37.3  Managing T.O.V.A. data
    • 37.4  Report
    • 37.5  Ordering credits
  • 38  Glossary of Terms
• Appendix
  • 39  Appendix A: EMC Declarations